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Mar
27

submarine-net-cable-damageOne of the international submarine cable (SMW4) has experienced fault in sea waters near Alexandria, Egypt. This has impacted internet services in the entire regions of the Far East, Middle East, Pakistan, India and North Africa.

The international consortium of operators in the Region that manages the submarine cable system is proceeding to deploy repair services to restore services at the earliest.

According to PTCL Press release, PTCL has already undertaken necessary actions to minimize the impact on the services to customers in Pakistan, by making alternate arrangement for internet capacity. This has been made possible because of PTCL multiple submarine cable systems facility in Pakistan.

According to PTCL, Customers may experience slow browsing during peak hours and PTCL sincerely regrets this temporary inconvenience caused to valued customers, under the prevalent circumstances.

In a press release by Wateen Telecom, it said, “You may currently be experiencing slow browsing in your internet connectivity. This is a result of a fault in the undersea cable line to Pakistan through Alexandria, Egypt. The fiber optic undersea cable SEAMEWE-4 cable was affected beyond Egypt for currently unknown reasons at 12:01 pm today.”

Till then, it is estimated that around 40% of customers may affect slow browsing. We ask our customers to remain patient as the parties responsible solve the problem.

The cable is approximately 18,800 kilometres long, and provides the primary Internet backbone between South East Asia, the Indian subcontinent, the Middle East and Europe.

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